Frequently Asked Questions
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
How long does shipping take?
Shipping times vary by location. Typically, orders are processed within 1-3 business days and delivered in 15-45 business days internationally.
Do you ship worldwide?
Yes, we ship to most countries. Shipping costs and times may vary depending on the destination.
What is your return policy?
We offer a 30-day return policy for unused items in original packaging. Return shipping is the customer’s responsibility unless the item is defective or incorrect.
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your package.
Are your products guaranteed?
Yes, all our products come with a standard warranty against manufacturing defects. Please check the product page for specific warranty details.
How do I contact customer service?
You can reach us via email at support@gs-gt.com or through the contact form on our website. We respond within 24 hours on business days.
Do you offer wholesale or bulk discounts?
Can I change or cancel my order?
You can change or cancel your order within 24 hours of placement. Contact us immediately for assistance.
Are taxes and customs fees included?
Prices on our site do not include import taxes or customs fees. These charges are the customer’s responsibility based on their country’s regulations.